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Dunelm
Visit DunelmDunelm sells furniture, bedding, curtains, blinds, lighting and home accessories, with kitchen and bathroom ranges too. Shop online for home delivery or choose Click & Collect on eligible products at a local store.
- Founded
- Since 1979
- Headquarters
- Syston, Leicestershire, United Kingdom
- Company reg. no.
- 02129238
- Physical Store
- Yes
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About Dunelm
Dunelm is a British homewares and furniture retailer that began in 1979, when Bill and Jean Adderley set up a stall at Leicester Market. Today, its range covers furniture, bedding, curtains, blinds, lighting, rugs and decorative home accessories, alongside kitchen, bathroom and storage products. Shoppers can browse online or visit its nationwide stores, with products spanning different styles and budgets.
Alongside its own collections, Dunelm stocks brands such as Dorma, Fogarty, Brabantia and Joseph Joseph. Its services include made-to-measure curtains and blinds, home delivery and Click & Collect on eligible items. Customers can track orders online and contact the support team by phone, email or live chat. The UK website is operated by Dunelm (Soft Furnishings) Ltd, a company incorporated in 1987.
Contact information
Phone
Registered address
Dunelm Store Support Centre Watermead Business Park Syston Leicester Leicestershire, LE7 1AD
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What does Dunelm sell?
Dunelm sells furniture and homewares, including bedding, curtains, blinds, rugs, lighting, kitchenware, bathroom accessories and storage products.
Does Dunelm offer Click & Collect?
Yes. Select a store and pay online, then wait for your ready-to-collect message. Eligible in-stock items can be ready in two hours, subject to availability.
How can I track my Dunelm order?
Use My Account or the Track Order page on Dunelm's website. For guest orders, have your 10-digit order number and the email address used at checkout ready.
How can I contact Dunelm customer services?
Call 0345 165 6565, use live chat on Dunelm's contact page, or email [email protected]. Check the contact page for current opening hours.
How do I return a large online order?
Large items bought on Dunelm's website or app cannot be returned in store. Contact the customer service team to arrange a collection for your return.
Can Dunelm notify me when an item is back in stock?
Some product pages offer email alerts when an item becomes available again. Sign up on the relevant page; Dunelm cannot provide exact restock dates.
Which company operates Dunelm's UK website?
The UK website is operated by Dunelm (Soft Furnishings) Ltd, company number 02129238. It was incorporated in 1987; the Dunelm business began in 1979.
Can someone else collect my Dunelm order?
Yes. Give the person collecting your order the order confirmation or ready-to-collect email or text so the store team can verify the order.
Why has only part of my Dunelm order arrived?
Your order may be split across several deliveries with different arrival dates. Check My Account or Track My Order on Dunelm's website for the remaining items.
Are dogs allowed in Dunelm stores?
Dunelm does not allow pet dogs in its stores. Assistance dogs are welcome in all public areas of its stores, including the in-store cafes.
