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Sally Beauty

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Sally Beauty sells professional hair and beauty products to everyone, online and in stores. Browse hair colour, care and styling tools, nail products, skincare and beauty essentials, with collection options on eligible items.

Sally Beauty desktop website preview
Sally Beauty mobile website preview
Founded
Since 1964
Headquarters
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Company reg. no.
01060763
Physical Store
Yes

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About Sally Beauty

Sally Beauty traces its origins to New Orleans in 1964 and expanded into the UK and Ireland in 1987. Its UK shop is open to everyone, so customers do not need professional qualifications or a trade card to browse. The range includes hair colour, shampoos and conditioners, styling tools, nail care, skincare and beauty accessories. Shoppers can order online or use the store finder to plan a visit.

The UK website is operated by Sally Salon Services Limited, a company incorporated in July 1972. Sally Beauty is part of Sally Europe, a division of Sally Beauty Holdings. Eligible products can be ordered for free Click & Collect, with availability depending on the chosen store. Check the collection email before travelling, and review product instructions, delivery conditions and returns exclusions before buying.

Contact information

Email

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Registered address

Ground Floor Inspired Easthampstead Road Bracknell, Berkshire, RG12 1YQ England

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Shopping help and store details.

Visit Sally Beauty
Can anyone shop at Sally Beauty?

Yes. Sally Beauty is open to everyone, online and in store. You do not need a professional qualification or trade card; its separate Salon Services partner serves trade customers.

When did Sally Beauty begin?

Sally Beauty began in New Orleans in 1964 and expanded into the UK and Ireland in 1987. The UK website operator, Sally Salon Services Limited, was incorporated separately in July 1972.

Does Sally Beauty have physical stores?

Yes. Use its official store finder to check branch addresses, opening times and local details before visiting. Product ranges and Click & Collect availability can vary by store.

How can I contact customer services?

Call 0330 123 1906, Monday to Friday, 9am–5pm, excluding public and bank holidays, or use the online contact form. Return requests have a separate form linked from the Returns page.

Is Click & Collect free?

Yes. Click & Collect has no delivery fee or minimum spend for eligible products. Choose a participating store and wait for the ready-to-collect email before making your journey.

What do I need when collecting my order?

Bring your confirmation email and a suitable bag. Someone collecting for you needs a copy of that email. Orders are held for seven days; uncollected orders are then refunded.

What is the usual change-of-mind returns policy?

Eligible unused products can be returned within 30 days. The policy offers refunds within 14 days and exchanges during days 15–30. Hygiene, seal and other exclusions apply; check the full terms.

Can I return an online order to a store?

Many online purchases can be returned in store with proof of purchase. PayPal orders and large or bulky furniture or equipment have different routes, so check the Returns page first.

What does Sally Beauty sell?

Its departments cover hair colour and care, styling electricals, nails, skincare, waxing and tanning, plus beauty accessories and equipment. Read each product’s instructions and suitability details.

Do website prices always match store prices?

No. The terms say website promotions and prices may differ from those in stores, and some offers may be available in only one channel. Check the applicable price and offer terms before buying.