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H Samuel
Visit H SamuelH.Samuel sells jewellery, engagement and wedding rings, watches and gifts online and in UK stores. Its range includes gold, silver, gemstones and lab-grown diamonds, with branded watches, repairs and after-sales services.
- Founded
- Since 1862
- Headquarters
- —
- Company reg. no.
- 03768979
- Physical Store
- Yes
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About H Samuel
H.Samuel is a high-street jeweller selling rings, necklaces, bracelets, earrings, watches and gifts through its website and stores. Its ranges include gold, silver, gemstones and lab-grown diamonds, with brands including Citizen, Seiko and Casio. The H.Samuel name dates from 1862, when Harriet Samuel took over the business. Today, H.Samuel is a trading name of Signet Trading Limited, incorporated in 1999.
Shoppers can choose home delivery or free delivery to store, with collection confirmation required before travelling. H.Samuel also offers jewellery and watch care, repairs, ring sizing and engraving services. Its standard returns policy allows 30 days, with conditions for personalised items, piercings, payment methods and clearance purchases. Check the policy for seasonal extensions and exclusions.
Contact information
Registered address
Signet Trading Limited Hunters Road Hockley Birmingham, B19 1DS England United Kingdom
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What can I buy from H.Samuel?
H.Samuel sells jewellery, engagement and wedding rings, watches and gifts. Its ranges include gold, silver, gemstone and lab-grown diamond pieces, plus branded fashion watches and smartwatches.
When did the H.Samuel brand begin?
The H.Samuel name dates from 1862, when Harriet Samuel took over the family business and moved it to Manchester. The current seller, Signet Trading Limited, was incorporated in 1999.
Who sells products through H.Samuel?
H.Samuel and H.Samuel Outlet Store are trading names of Signet Trading Limited. Its online purchase terms identify company number 03768979 and the registered office in Hockley, Birmingham.
Does H.Samuel have physical shops?
Yes. H.Samuel has physical shops as well as its website. Use the official store locator to check a branch’s address, opening hours and services before planning a visit or collection.
How can I contact H.Samuel customer services?
Call customer services on 0800 458 1065 or email [email protected]. The contact page also offers live chat and WhatsApp; have your order number and postcode ready for order queries.
What delivery options does H.Samuel offer?
H.Samuel offers standard and express delivery, plus delivery to store. Check the choices and estimated dates at checkout; personalised or engraved items can take longer to be despatched.
How does H.Samuel Click and Collect work?
Choose an available collection store when ordering online and wait for the ready-to-collect email before travelling. Bring your order confirmation with you and check the store’s opening hours.
What is H.Samuel’s standard returns policy?
The standard policy allows returns within 30 days, with goods unworn and in original packaging. Payment-method, clearance and product exclusions apply; check any seasonal extension before returning.
Can personalised or engraved items be returned?
Personalised, engraved and Create Your Own items are excluded from change-of-mind returns. The policy allows exceptions if an item is faulty or does not match the specifications in your order.
Does H.Samuel offer care and repair services?
H.Samuel lists jewellery and watch care, repairs, ring resizing and engraving among its services. Ask a store about your item, available work, charges and timescales before arranging a service.
