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Ernest Jones offers diamond and gemstone jewellery, engagement and wedding rings, and luxury and designer watches. Collections include Le Vian jewellery and watches from Tissot, Longines and Tudor.

Ernest and Stella Weinstein opened the first Ernest Jones shop on London’s Oxford Street in 1949. The brand joined the Signet family in 1987, separately from the current company’s 1999 incorporation.

Yes. Ernest Jones has UK stores as well as its website. Use the store locator and appointment links to check your preferred branch, available services and opening hours before visiting.

Call 0800 458 1066 or email [email protected]. Live chat and WhatsApp are also listed on the contact page; keep your order number and postcode ready for an order enquiry.

Check the estimated delivery date in your shopping basket before ordering, as timing depends on the items. Delivery guidance also asks that someone be present to accept the parcel.

Wait for the ready email and bring order confirmation. The purchaser must collect within 35 days with the payment card used and order number. Store delivery is free; check your branch’s hours.

Standard returns are within 30 days, with unworn goods and original packaging and receipt. Clearpay, clearance, outlet and personalised purchases have conditions; check seasonal extensions too.

The online ring builder guides you through customising an engagement or wedding ring. It is an online-only service; the separate in-store bespoke design service can cover other jewellery items.

The official contact page links to both in-store and online appointments. Choose the relevant booking route for advice, and check the available times and service before making arrangements.

Ernest Jones offers jewellery repairs through its stores and an online repair service for eligible items. Work includes cleaning, polishing, stone replacement and restoration; request an assessment.