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The UK range includes sports shoes, clothing and accessories for adults and children. Explore running, football, training and basketball collections alongside everyday trainers and casual clothing.

PUMA United Kingdom Ltd is the online shop operator and contractual seller. Company number 03712972 was incorporated in 1999; the PUMA brand itself dates back to 1948.

Yes. PUMA has its own shops, including its Oxford Street flagship in London. Use the official store locator for locations and check the chosen store’s details before travelling.

Standard delivery normally takes 3–5 working days unless the product page or checkout says otherwise. Evri and DPD options are offered; Northern Ireland delivery is available through Evri only.

Standard Evri delivery is free on orders over £50, and PUMA advertises free delivery for app members. Other services have separate charges; check your selected option at checkout.

PUMA offers free returns within 30 days after delivery, separately from legal cancellation rights. Use the parcel label or Evri returns portal, include the return slip and keep proof of posting.

PUMA’s UK returns page says exchanges are not available for technical reasons. Follow its returns process for eligible purchases and place a separate order if you want a different item.

PUMA does not accept returns of personalised products except for product defects, and says its withdrawal right does not apply to them. Check your chosen name and number carefully before ordering.

No. PUMA’s UK terms allow you to order without registering a customer account. You still need to provide the required contact and delivery details and choose a shipping and payment method.

Call +44 203 326 5481 or email [email protected] for customer support. Published phone hours are Monday to Friday, 9am–6pm, excluding UK bank holidays.