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Furniture Village

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Furniture Village sells sofas, dining furniture, beds, mattresses and home accessories online and in its stores. Browse a mix of furniture brands, compare sizes and finishes, and check delivery and assembly arrangements.

Furniture Village desktop website preview
Furniture Village mobile website preview
Founded
Since 1989
Headquarters
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Company reg. no.
02307708
Physical Store
Yes

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About Furniture Village

Furniture Village traces its story to 1989 and describes itself as a family business run by Peter and Charlie Harrison. Its stores let shoppers see furniture in person, alongside an online range of sofas, dining tables, beds and mattresses. Collections also cover storage, lighting, rugs and accessories. Brands include G Plan, Hypnos, Silentnight and TEMPUR, with different styles and sizes to compare.

The seller is Furniture Village Limited, an active company incorporated in October 1988. Its registered office is in Slough; this is separate from customer-care and distribution addresses. Online orders have specific cancellation conditions and exclusions, while store purchases should be discussed with the branch. Delivery estimates depend on the item and location, and some furniture needs customer assembly.

Contact information

Email

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Registered address

Furniture Village Limited 258 Bath Road Slough Berkshire SL1 4DX United Kingdom

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Shopping help and store details.

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What does Furniture Village sell?

The range includes sofas, armchairs, dining tables and chairs, beds, mattresses and storage furniture. It also sells lighting, mirrors, rugs and other accessories for furnishing different rooms.

When did Furniture Village begin?

Its About page traces the family business to 1989. Furniture Village Limited, the current seller, was incorporated separately on 20 October 1988; these are distinct trading and company dates.

Can I see the furniture in a store?

Yes. Furniture Village has its own brick-and-mortar stores. Use the official store finder to check your nearest branch and opening times, and ask the store about the ranges you want to see.

How can I get help with an online order?

Call 0345 646 1701 for online-order or delivery queries, or use the website’s live chat and contact page. The terms also publish [email protected] for online-order product faults.

Can I cancel an online order before delivery?

Online cancellations before delivery exclude bespoke orders. The returns page says no charge, but the terms mention late-notice delivery charges; ask the retailer to confirm any cost in writing.

What is the online cooling-off period?

The online terms allow cancellation within 14 days after the day goods are received. Notify the retailer in writing, then return within 14 days of notification; exclusions and conditions apply.

Is collecting an unwanted item free?

For unwanted online goods, customers pay return costs. Its optional collection service costs 25% of each item’s price under the published terms; loss of condition may lead to a separate deduction.

Who can collect an order?

The online terms say only the purchaser can collect, not someone acting on their behalf. Bring valid photographic identification and the payment card used, and arrange collection with the retailer.

Does delivery include furniture assembly?

The premium service delivers to your room of choice and assembles most items where appropriate. Some products require self-assembly; check the product details and ensure there is suitable access.

How can I care for my furniture?

The Customer Care hub has separate care guides for upholstery, dining furniture, beds and mattresses. Follow the instructions for your item, and contact Customer Care if you experience a problem.