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The Cotswold Company sells oak and painted furniture, sofas, beds and home accessories online and in UK stores. Explore ranges for bedrooms, dining rooms, living spaces and home offices, with samples and delivery options.

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Founded
—
Headquarters
Norwich, United Kingdom
Company reg. no.
04774845
Physical Store
Yes

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About Cotswold Co

The Cotswold Company sells furniture and homewares inspired by the rural character of the Cotswolds. Its ranges include oak and painted furniture, sofas, armchairs, beds, dining tables and storage, alongside lighting, mirrors, rugs and soft furnishings. Its first shop opened in Bourton-on-the-Water, and shoppers can browse online or visit UK stores. The retailer is The Cotswold Company (UK) Limited, incorporated in 2003.

Wood and fabric samples help shoppers compare finishes at home. Delivery options vary by product and location, with assembly available for eligible furniture. The standard returns window is 30 days from delivery, with fees and exclusions to check. Eligible furniture has a 15-year structural or frame guarantee; homewares, garden furniture and mattresses have different cover or exclusions.

Contact information

Registered address

The Cotswold Company (UK) Limited Ground Floor, Norfolk Tower 48–52 Surrey Street Norwich, NR1 3PA United Kingdom

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Shopping help and store details.

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What does The Cotswold Company sell?

The range includes oak and painted furniture, sofas, armchairs, beds, dining tables and storage. Homewares include lighting, mirrors, rugs, curtains, cushions and other decorative accessories.

Does The Cotswold Company have physical shops?

Yes. The Cotswold Company has UK stores where you can browse furniture and homewares. Check the store page for opening hours and call ahead if you want to see a particular piece.

Which company operates The Cotswold Company?

The retailer is The Cotswold Company (UK) Limited, company number 04774845. Companies House records its incorporation on 22 May 2003; that date should not be confused with the brand’s origins.

Can I order wood and fabric samples?

The website offers wood and fabric samples to help compare finishes and upholstery at home. Use the sample pages to check available options before choosing furniture or placing an order.

What delivery options are available?

Delivery options vary by item, destination and service. Named Day options are available for eligible orders; check the product details and delivery page for charges, access requirements and timing.

Can The Cotswold Company assemble my furniture?

Assembly services are available for eligible part-assembled furniture, with charges and availability depending on the order. Check the delivery page and checkout; garden furniture is excluded.

What is the standard returns window?

The standard policy allows returns or exchanges within 30 days of delivery. Fees and product conditions apply, and outlet purchases sold as seen are excluded from this no-quibble policy.

Are change-of-mind returns free?

Not always. The policy lists collection fees for larger items and a restocking fee for smaller items. Homeware can be returned to a store free of charge; check the full policy for your order.

What does the 15-year furniture guarantee cover?

Eligible furniture has structural or frame cover, subject to terms. Garden furniture, homewares and mattresses are excluded from this cover; check any separate mattress guarantee.

How can I contact customer care?

For an existing order, call 0333 049 6850 or email [email protected]. The website also offers live chat and a help-request form; check the contact page for current opening hours.